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Patient Navigation

ThriveNV Patient Navigators make cancer support personal

ThriveNV Patient Navigators work with you to overcome barriers preventing those with cancer from getting the care they need and to understand and navigate the ever-changing and ever-complicated medical system. In 2021 we helped more than 100 Nevadans through our services.

We support patients across Nevada who do not otherwise have access to navigation services. We have experience working with cancer patients and their families and have dedicated our lives to serving others. If you or a family member are dealing with a cancer diagnosis, are in treatment, are a cancer survivor, or caregiver, and could benefit from personalized support, please reach out.   

Reasons to contact a ThriveNV Patient Navigator:

  • You live in a community that does not have patient navigators   
  • You need help finding community resources 
  • You or your family needs someone to talk to about a cancer diagnosis 
  • You have limited family support 
  • You cancel medical appointments because of lack of resources (transportation, etc.) 
  • You or your family need help understanding the healthcare system    
  • You are a caregiver and need resources to help take care of yourself and your loved ones 
  • You are worried about medical bills and want information about resources

What ThriveNV Patient Navigators can do:

  • Provide support to you and your family  
  • Help schedule screening services   
  • Help establish care with a primary care physician 
  • Answer questions during treatment and into survivorship 
  • Identify and help overcome barriers to screening and/or cancer treatment  
  • Educate you about your cancer diagnosis, explain/clarify medical terminology, help you understand standards of care, and who is part of your care team  
  • Identify questions to ask your physician(s)  
  • Advocate on your behalf to enhance communication with healthcare staff and providers 
  • Work with you to find resources and support (may include: transportation, financial, counseling, support groups, wig resources, etc.) 
  • Help identify appropriate sources to pay for health care needs  
  • Streamline health care appointments  
  • Help you transition back to your primary care physician and understand follow-up care after treatment is finished  

What ThriveNV Patient Navigators CANNOT do:

  • Deliver diagnoses 
  • Provide medical advice  
  • Provide medical care  
  • Make recommendations about the type of treatment you should receive 
  • Notify you of results of imaging, lab work, or other results (this is the responsibility of the physician/provider)
  • Pay directly for screenings, treatment, or resources  

Interpreter services available

Patient navigation services are available in other languages through the use of interpreters. When you make your navigator request, indicate if you require a language other than English.